Top 1,693 ADP Payroll Services Reviews

adp run reviews

These include the ability to post jobs to ZipRecruiter and conduct background checks. In general, customer satisfaction ratings for ADP payroll services are positive. Reviewers commented frequently that ADP customer service reps are courteous and helpful, although comments were also made about long hold times and limited help during setup. RUN Powered by ADP is cloud-based HR and payroll software designed for small businesses. The helps users streamline payroll processes with a selection of useful features, including automated tax and payroll processing, mobile access, and flexible pay options. The best payroll provider for your company depends on your business size and needs.

Good payroll software is fundamental for any business, so finding the right one is imperative. That’s why we’ve compiled the mother of all ADP RUN reviews so you can analyze if it meets your business needs. ADP offers phone support for both payroll administrators and employees, so both can contact the company with questions or concerns. RUN Powered by ADP offers you a solid payroll application from a payroll leader with years of experience to back it up. This alone can make the cost of RUN Powered by ADP a worthy investment for your small business.

ADP Run Review: Payroll Software for Small Businesses

They debited money for fees that was never discussed from 1 business then refused to return it. They also emailed to let me know it shouldn’t have happened but I wouldn’t be refunded. I’m sorry to hear the frustration with service in amending your T4.

  • Hundreds of small business owners have shared their opinions online, and here’s what they have to say about the Gusto vs. ADP debate.
  • Users simply download the Roll by ADP app, get through the 15-minute onboarding process, and start running payroll with a simple “run payroll” text.
  • They were trying to blame us for not paying our quarterly unemployment taxes for both state and federal!!!
  • According to an Apps Run the World survey, ADP boasts the largest market share among payroll software vendors.
  • Online help is also available in the application and help and support options can also be accessed from within the application.

ADP’s mobile app lets users view their pay and W2s, request time off, track time and attendance, view pay card accounts, make changes to benefits, and contact co-workers. Managers can also approve time cards and time off, see team calendars, view employee stats, and more. And if you choose to use the full-featured core platform , then you’re in luck. That’s because ADP is one of the only payroll providers to offer an employer-facing mobile app, the clunkily named RUN Powered by ADP. Unfortunately, the app isn’t that great—it lets you run payroll, but most ADP users set their payroll to autopilot and don’t need to manually run it.

What is ADP?

The software also computes payroll taxes, deductions, withholdings, employer contributions to FICA and unemployment taxes, and garnishments . In some cases, ADP can file payroll taxes with relevant government authorities on your behalf. Because products are designed around size, a business has the option to scale up or down to other ADP products if RUN isn’t the right fit. Alternatively, a business that has reduced its workforce to 10 or fewer employees could move to Roll by ADP, a lower-cost option. It includes payroll, tax filing and employee self-service features at a monthly cost of $29 plus $5 per employee. ADP RUN offers full-service payroll features such as tax filings and payments, multi-state payroll and payroll debit cards at all plan levels.

ADP provides a library of HR forms and documents, basic employee/employer training, and sexual harassment prevention training . If you need help handling HR issues, you can call its dedicated team of HR experts for advice. You also have access to state-specific experts to get the best local information. ADP Run even has a simple-to-use employee handbook adp run reviews wizard to help you create one that complies with federal employment regulations. ADP doesn’t list its pricing online, and you have to contact the company and provide thorough details about your company and needs to get a quote. ADP previously offered a « DIY payroll » plan that started at $59 a month plus an extra $4 per month per employee.

This allows you to eliminate printing and mailing expenses for pay statements and other paperwork. HR Pro, which includes small business payroll features plus enhanced HR features. Tax filing to include calculation, filing, deposit and reconciliation of payroll taxes. Businesses can request a price quote on the company’s website.

What are the benefits of run by ADP?

It facilitates payroll for both employees and contractors under a single plan, plus employee benefits including health, retirement and custom benefits like wellness programs. The platform also includes automated charitable donations (as an option) and a wallet that helps employees access their money when they need it.

Businesses that grow may choose to move to ADP Workforce Now, or they can move to Roll by ADP if the business drops to 10 or fewer employees. All of these options include similar features and make scaling easy, avoiding the need to find a new provider. ADP provides continuous 24/7 support from payroll experts to answer complex payroll questions from businesses running payroll.

I’m very sorry to hear about your experience with our sales team. I’m sending a request for more information that will help me locate your company so I can get this in front of the right people. On the plus side, setup fees are zero, and ADP offers three free months of payroll after you’ve been with the vendor for three months. Make sure you keep up with your payroll liabilities by regularly checking your payroll reports. The per-payroll pricing structure may prove too expensive for business owners with a limited budget. ADP’s customizable plans allow business owners to tailor the service to their needs.

How reliable is ADP?

ADP ranks No. 5 in our rating of the Best Payroll Software of 2023. With ADP, there's almost guaranteed to be a plan that meets your needs, whether you want the basics for your small business or lots of HR and team management tools for your growing firm.

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